Case Study: Electrician


Client Overview

Industry: Electrical & Data Services

Services: Residential, commercial and industrial electrical work, data cabling, TV antenna installation, lighting, safety switches, renovations and new builds

The electrician operates in a competitive local trade market where customers increasingly rely on AI-powered search to decide which electrician to call — often without browsing multiple websites.

The Challenge

Local search behaviour had shifted.


Customers were no longer just typing “electrician “location”” and scrolling results. They were asking AI platforms questions such as:


  • “Who’s the best electrician in “location”?”
  • “Who does emergency electrical work near me?”
  • “Who handles commercial electrical work locally?”

AI platforms summarise options and increasingly recommend specific businesses.


The challenge was to ensure our client was:


Clearly understood, trusted, and recommended when AI makes the decision — not just visible in traditional search.


The Strategy

Digitaldoor implemented a next-generation local business marketing framework, balancing human trust with AI understanding and visibility.

1. Human Creativity (Clarity & Trust)

We refined the website and content to clearly communicate:


  • Full range of electrical and data services
  • Strong local coverage across service areas and local market
  • Experience across residential, commercial and industrial work
  • Trust signals through reviews, FAQs and clear service pages

This ensured customers could quickly understand what our client does, and why they should trust them.

2. AI Visibility (Understanding & Recommendation)

We then engineered AI-Ready Digital Architecture, including:


  • Structured service pages for each electrical offering
  • Location-specific pages for key service areas
  • Clear entity and topical signals for electrical and data services
  • Optimisation for Google AI Mode and ChatGPT interpretation

This allowed AI platforms to accurately interpret, summarise, and recommend our client for high-intent local queries.

The Results

Strong Search & Engagement Performance

From the website performance overview:


  • 121 total clicks
  • 11.1K total impressions

Organic search was the primary engagement channel, confirming strong relevance for local electrical searches.

Google Search & Google AI Mode Rankings

Google Search (Mobile):


  • 6 keywords ranked Position #1
  • 5 keywords ranked Positions 2–5
  • 3 keywords ranked Positions 6–10

Google AI Mode:


  • 6 keywords ranked Position #1
  • 4 keywords ranked Positions 2–5
  • Only 1 keyword ranked Positions 11–20
  • 6 keywords unranked (early-stage expansion)

This demonstrates strong AI-driven visibility, particularly for core electrician queries in their market.

ChatGPT Authority & Recommendations

  • 4 keywords ranked Position #1 in ChatGPT
  • 6 keywords ranked Positions 2–5
  • Direct ChatGPT referral traffic recorded
  • ChatGPT linked directly to service and location pages using UTM tracking

This confirms our client is being actively recommended, not just indexed.

AI Visitors & Platforms

  • AI visitors recorded from ChatGPT and Google Gemini
  • Direct AI-driven visits confirm real discovery, not theoretical visibility
Why This Matters

This case study highlights a critical shift for local electricians:


AI doesn’t just rank electricians — it decides who gets recommended first.


Our client positioned themselves where it matters most: inside AI-driven recommendations at the moment customers decide who to call.

The Takeaway

By combining:


  • Human-centred clarity and trust
  • AI-Ready Digital Architecture
  • Next-generation local AI optimisation (AIO)

Our client secured strong visibility across Google Search, Google AI Mode, and ChatGPT, despite operating in a highly competitive local market.