Case Study: Cosmetic Clinic


Client Overview

Industry: Cosmetic Clinic / Medical Aesthetics

Services: Cosmetic injectables, Botox, lip fillers, Rejuran, PDO threads, skin boosters, facial slimming, LED light therapy

Cosmetic clinics operate in a high-trust, high-consideration market, where clients increasingly rely on AI-powered search to decide who to trust with their treatment — often before visiting multiple websites.

The Challenge

Client discovery behaviour had changed.


Prospective clients were no longer just searching and comparing clinics manually. Instead, they were asking AI-driven platforms questions such as:


  • “Best cosmetic clinic in “location”?”
  • “Who does Botox in “location”?”
  • “Where should I go for lip filler near me?”

AI platforms summarise options, prioritise trust and authority, and increasingly recommend specific clinics.


The challenge was to ensure our client was:


  • Clearly understood, trusted, and recommended by AI —
  • while still building confidence and connection with real people.
  • Traditional SEO alone was not sufficient.
The Strategy

Digitaldoor implemented a next-generation local business marketing framework, balancing human trust with AI understanding and visibility.

1. Human Creativity (Trust & Confidence)

We refined and structured the digital presence to clearly communicate:


  • Range of cosmetic and injectable treatments
  • Practitioner expertise and brand authority
  • Local relevance 
  • Social proof through reviews and clear service explanations

This ensured potential clients could quickly understand what our client offers and why they should trust them.

2. AI Visibility (Understanding & Recommendation)

We then engineered AI-Ready Digital Architecture, including:


  • Structured service pages for each treatment
  • Clear entity signals around practitioner name, clinic brand, and services
  • Local optimisation for suburb-level queries
  • Optimisation for Google AI Mode and ChatGPT interpretation

This allowed AI platforms to accurately interpret, summarise, and recommend the clinic for high-intent cosmetic queries.

The Results

Strong Overall Search Performance

  • 1,400+ total clicks
  • 39,000+ total impressions
  • 961 engaged sessions from organic search

Organic search was the primary driver of high-intent engagement, confirming strong relevance for cosmetic services.

Google Search & Google AI Mode Visibility

Google Search (Mobile):


  • 13 keywords ranked Position #1
  • 9 keywords ranked Positions 2–5
  • Only 3 keywords outside the Top 20
  • 25 keywords tracked in total

 

Google AI Mode:


  • 9 keywords ranked Position #1
  • 8 keywords ranked Positions 2–5
  • Only 1 keyword beyond Position 20
  • 5 keywords still unranked (early-stage growth)

This confirms strong AI-driven visibility for high-intent cosmetic and injectable searches.

Exceptional ChatGPT Recommendations

  • 11 keywords ranked Position #1 in ChatGPT
  • 4 keywords ranked Positions 2–5
  • Direct ChatGPT referral traffic recorded

ChatGPT linked directly to:


  • Service pages (lip volumising, masseter reduction, Rejuran, PDO threads)
  • About and FAQ pages
  • Practitioner-focused URLs with UTM tracking

This confirms our client is being actively recommended, not just indexed.

AI-Driven Traffic Confirmation

  • Direct AI-generated traffic recorded from ChatGPT
  • Multiple service and location pages accessed via AI referrals
  • Confirms real AI discovery, not theoretical visibility
Why This Matters

This case study highlights a critical shift for cosmetic and aesthetic clinics:


AI doesn’t just rank clinics — it influences who clients feel confident choosing.


Our clinet positioned themselves where it matters most: inside AI-driven recommendations at the moment trust-based decisions are made.

The Takeaway

By combining:


  • Human-centred trust and brand clarity
  • AI-Ready Digital Architecture
  • Next-generation local AI optimisation (AIO)

Our client secured dominant visibility across Google Search, Google AI Mode, and ChatGPT in a highly competitive, trust-driven market.